If you're having issues with a purchase, please contact me


Hey, friends. Recently, I've noticed my PayPal account linked to this account has been having some issues. My first buyer, who seemed ecstatic about the game originally, requested a refund. This puzzled me as they hadn't contacted me about any sort of issue (I have not been able to get ahold of them, sadly). At least now, I might have an idea of why.

Recently another person, who I was able to speak with in realtime, tried to purchase the game- twice- but failed. His card was charged but he received no game, and I received no notification of a purchase. Itch.io gave him an error message, After refunding his payments, I found that the fix to this issue was to change my payment method. Now, instead of paying me directly, you'll pay Itch.io, and they'll pay me later in bulk. This is less convenient and makes me uncomfortable, but it's certainly better than my supporters being charged and receiving no game.

If you ever have any issues purchasing the game, please reach out!! You can email either of my following professional addresses:

BananarangTheScatteredShards@gmail.com

FormulaFanboyGames@gmail.com

Alternatively, you can also send me a personal message on Discord. My tag is FormulaFanboyFFIB#3591. I apologize if this has been an inconvenience for anyone. Hopefully, it will no longer be an issue. Have a great night, everyone- great things are coming soon for Bananarang! I promise!! ;)

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